FAQs and information for childminders on COVID-19 

All childminders are able to operate their settings in line with the Coronavirus (COVID-19): Early Learning and Childcare Services Guidance from the Scottish Government (last updated 2 August 2023).  

You may also find it useful to make a note of your local Health Protection Team contact details for specific enquiries or further assistance. Other key contacts are NHS Inform and the Care Inspectorate

Getting in touch

For enquiries regarding childminding please call our Helpline on 01786 449063 (Mon-Friday 10am – 4pm).

Our Head Office phone line 01786 445377 (Option 1 for membership and orders; Option 2 for Learn with SCMA and Option 3 for other enquiries) is open Monday - Friday, 8.30am - 4.30pm.

We experience a high volume of calls, so if you can’t get through straight away you can also drop us an email at information@childminding.orgPlease also continue to follow us on Facebook, Twitter and Instagram - and don't forget to read our latest news for regular updates.

Current FAQs

FAQ: I have symptoms of COVID-19, do I need to close my setting?
FAQ: A child in my setting has symptoms of COVID-19, should they stay at home?
FAQ: The parent of one of my mindees has symptoms of COVID-19 - can the child still attend my setting?
FAQ: Someone living in my household has symptoms of COVID-19, can my setting remain open?
FAQ: I have had to temporarily close my setting due to being unwell with COVID-19 – can I get any financial support to help with loss of income during this time?
FAQ. Are there any free resources, tools or activities that could help support children’s mental health?

FAQ Archive