FAQs and information for childminders on Coronavirus 

SCMA regularly updates this page to reflect the questions that many of you are asking us via our phone lines and also to help communicate changes or additional advice which may directly affect you, as professional childminders, and the children and families you support throughout Scotland. Useful links and resources can also be found at the bottom of this page.

On 25 March 2020, all childminders in Scotland received an update from Maree Todd, Minister for Children and Young People: 

- Registered childminders are strongly advised to cease all provision apart from critical childcare provision for key worker families and vulnerable children until further notice.
- Where possible, critical provision should be delivered as part of a coordinated local authority-led emergency response. The latest guidance on critical childcare provision for keyworkers is available here 
- If providing childcare for key worker families and/or vulnerable children, childminders are strongly advised to limit the number of households for whom they provide childcare to a maximum of two, other than their own. This measure is intended to reduce the risk of transmission between households.
Operational public health advice for all childcare and educational settings providing critical childcare at this time will be available soon, and must be adhered to. 

View the full update here, which also contains information regarding financial support during this time.

Getting in touch

SCMA is now operating an alternative phone system with five phone lines to provide members with increased support, if you are unable to find what you are looking for in our FAQs below.
Phone lines are available on 01786 445377, 01786 449063, 07552 279233, 07551 825039 and 01324 555938. Lines are open Monday - Friday, 8.30am - 4.30pm (closed 12noon - 1pm for staff lunch break). We are experiencing a high volume of calls at the moment, so please bear with us if you can’t get through straight away. You can also drop us an email at information@childminding.org.

Please also continue to follow us on social media @ScotChildmind and read our latest news for the latest updates.


Q: Am I allowed to take children, not just those of key workers, into my childminding setting?
Q. Following the latest guidance, does this relate to only two families of key workers in total or two families at any one time?
Q: I am a self-employed childminder - can I claim unemployment benefits?
Q: I am a childminder with a pre-existing health condition – should I remain open?
Q: If I provide childcare for a child (or children) of key workers, how will this be funded?
Q: I want to keep my childminding business open, I have capacity within my setting – how do I let key workers know I can provide support?
Q: If I need to exclude a child or close my childminding setting entirely, would I be covered if a parent seeks compensation for having to seek alternative childcare, or for their own loss of earnings?
Q: We are being told that anyone with symptoms must self–isolate for seven days. Is this just for adults? Coughs and colds are very common in children.
Q: If a parent / close friend / family member of a child in my setting is showing symptoms, should I not allow the child to come to my childminding setting?
Q: Is SCMA still hosting its Network Events and Training Courses?

Useful Links to further information

Useful links

Information and Guidance for Non Healthcare Settings

Health Protection Scotland

NHS Inform

Scottish Government

Latest news for childminders from SCMA

SCMA YouTube Channel for latest videos and updates

PLI Update from PACEY

Scottish Enterprise

Please be assured that we continue to work hard behind the scenes to represent childminders and pressing both the UK Government and Scottish Government to do more to support and protect self-employed individuals. In the meantime, you may find the Coronavirus (COVID-19): Advice and Guidance for Small Businesses and the Self-Employed from the Federation of Small Businesses useful.